As an ISO 9001 : 2015 company, one of QRA International's main focus is providing quality equipment which is reliable and long-lasting.
To that ends, every equipment QRA International sells undergoes strict 25 points checks at the factory and a 1-year on-site warranty for both parts and labour is included.
After the warranty period, QRA International recommends a once (1X) or twice (2X) yearly Preventive Maintenance package, which are highly competitive in price. This ensures to our customers that their equipment is running smoothly whenever they want it and as frequently as they want it.
With an experienced and capable service team of over 20 years, we are ever ready to provide a thorough preventive maintenance package to help protect your investment and provide peace of mind.
Repair and Upgrade
With access to ready stock of parts and refrigerant gases, We can offer prompt and efficient turn-around of most major brands Germany, France, Japan, USA and Malaysia.
Sensors which are calibrated and traceable to International Standards are used whenever on-site calibration is performed. A full calibration certificate will be presented to our customer upon completion of the calibration.
At QRA, we’ve got everything your chambers will need. We stock parts of major brands from Germany, Japan, USA, Hong Kong and China. With these spare parts, we can turn around most chambers with 48 hours.